Privacy policy
This policy describes the procedures followed by
Strena Medical S.r.l. Benefit Company (hereinafter “D-Heart”, the “Owner” or the “< i>Company”) in relation to the processing of personal data collected through the sitewww.d-heartcare.com< /a> (hereinafter the “Site”).
Unless otherwise specified, this policy is also valid as information - pursuant to art. 13 of Regulation (EU) no. 2016/679 (hereinafter the “GDPR”) – made to those who interact with the Site (hereinafter also “you em>”, the “User” or the “interested party”).< /p>
Detailed information on the processing of personal data is reported, where necessary, on the pages relating to the individual services offered through the Site. These information are aimed at defining the limits and methods of processing of personal data for each service, on the basis of which you can freely express your consent, where necessary, and possibly authorize the collection of data and their subsequent processing.
Data controller. Data controllers.
The data controller is
Strena Medical S.r.l., with registered office in Via Antonio Cantore, 8H/3816149 Genoa (GE), tel. +39 0103017000, e-mail info@d-heartcare.com. The updated list of any data controllers is available at the Data Controller's headquarters.
Types of data processed.
Through the Site, the following may be collected and processed:
- browsing data;
- personal data voluntarily provided by the User through the form present on the Site.
Purpose and legal basis of the processing.
The personal data collected through the Site will be processed:
- a) for the management of requests for information submitted by you;
- b) for the execution of sales contracts to which you are a party or for the adoption of pre-contractual measures adopted at your request, including the management of orders and payments made;
- c) for the fulfillment of legal obligations, including any administrative and accounting activity, connected to the sale;
- d) for sending communications aimed at the promotion and/or direct sale of products or services similar to those you have already purchased (so-called "soft spamming"), without prejudice to your right to object at any time;
- e) to ascertain, exercise or defend a right in court.
The processing of personal data for the purpose suba) does not require the User's consent as the processing is necessary to fulfill specific requests of the interested party pursuant to art. 6, c.1, letter. b) of the GDPR. The processing of data for the purpose subb) does not require your consent as the processing is necessary for the fulfillment of specific contractual obligations, pursuant to art. 6, c. 1, lett. b) of the GDPR. The processing of data for the purpose sub c) does not require your consent as it is necessary to fulfill the legal obligations to which the Data Controller is subject, pursuant to articles. 6, c. 1, letter. c) of the Presidential Decree. The processing of data for the purposes subd) and e) does not require your consent as it is necessary for the pursuit of the legitimate interest of the Data Controller, pursuant to articles. 6, c. 1, letter. f) of the GDPR.
Account.
The Site requires the User to create their own account to complete and manage online purchases. When registering, data such as name, surname, e-mail address and password are requested. Additional information may be requested in relation to specific services. The User's personal data is used to manage the account, to provide and optimize the Company's products and services. The User's personal data is stored for the entire time the account is registered and subsequently in accordance with applicable legislation.
Newsletter.
The Site allows the User to subscribe to the D-Heart newsletterby entering data such as name, surname, e-mail address in the appropriate formand selecting the special box for registration. This personal data is used exclusively for the sending of this newsletter by e-mail as well as for its optimization. In this context, information regarding receipt of the newsletter may be collected. The User can revoke his consent at any time and unsubscribe from the newsletter by sending a message to info@d-heartcare.com or via an unsubscribe link in the newsletterwithout having to incur additional costs in addition to those of sending according to the basic rates.
Provision of data and consequences in case of failure to provide it.
The provision of personal data for the purposes suba) and d) is optional and failure to provide it will result, as the only consequence, in the impossibility for the Data Controller to manage and process the requests of the User and to carry out the activities indicated.
The provision of data for the purposes subb) and c) is necessary to fulfill the legal and contractual obligations on the part of the interested party and the Data Controller. The provision of data for the purpose (sube) is necessary for the pursuit of the legitimate interest of the Company. In all these cases, failure to provide data will make it impossible for the Company to follow up on your purchase request and manage your contractual relationship.
Recipients or categories of recipients.
Personal data may be made accessible, brought to the attention of or communicated to the following subjects, who will be appointed by the Company, depending on the case, as managers or persons authorized to process:
- employees and/or collaborators of the Owner in any capacity;
- public or private entities, natural or legal persons, of whom the Data Controller uses to carry out activities instrumental to achieving the aforementioned purpose or to whom the Data Controller is required to communicate personal data, by virtue of legal obligations or contractual.
In any case, personal data will not be disclosed.
Shelf life.
The data will be stored for a maximum period of time equal to the limitation period of the rights enforceable by the Data Controller, as applicable from time to time. In the case of processing for marketing purposes, the data will be stored for a maximum period of 24 months.
Rights of access, deletion, limitation and portability.
The interested parties are granted the rights referred to in the articles. from 15 to 20 of the GDPR. By way of example, each interested party may:
- a) obtain confirmation as to whether or not personal data concerning him is being processed;
- b) if processing is underway, obtain access to the personal data and information relating to the processing as well as request a copy of the personal data;
- c) obtain the rectification of inaccurate personal data and the integration of incomplete personal data;
- d) obtain, if one of the conditions set out in the art. 17 of the GDPR, the cancellation of personal data concerning him;
- e) obtain, in the cases provided for by the art. 18 of the GDPR, the limitation of processing;
- f) if the conditions referred to in the art. 20 of the GDPR, I will receive personal data concerning him in a structured format, commonly used by an automatic device and request their transmission to another owner, if technically feasible.
To exercise your rights in this regard, please complete and sign this form: CLICK HERE
Right to object.
Each interested party has the right to object at any time to the processing of their personal data carried out for the pursuit of a legitimate interest of the Data Controller. In the event of opposition, your personal data will no longer be processed, provided that there are no legitimate reasons to proceed with the processing which prevail over the interests, rights and freedoms of the interested party or for the assessment, exercise or defense of a right in court.
Right to object and withdraw consent in relation to processing carried out for marketing purposes.
With reference to the processing of personal data for marketing purposes, each interested party may at any time object to their processing or revoke any consent given by writing an email to the address info@d-heartcare.com. The opposition to the processing exercised through these methods also extends to the sending of commercial communications via the postal service or telephone calls with an operator, without prejudice to the possibility of exercising this right in part, for example by objecting only to the processing carried out via systems automated communications. In the case of transfer and/or communication of data to third parties, the Company will be responsible for communicating to the third parties to whom your personal data have been communicated the opposition to the processing or the revocation of consent.
Right to withdraw consent.
In the event that consent is required for the processing of personal data, each interested party may also revoke the consent already given at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation. Consent can be revoked by writing an email to info@d-heartcare.com.
Right to lodge a complaint with the Guarantor.
Each interested party may lodge a complaint with the Guarantor for the Protection of Personal Data if he/she believes that the rights he/she holds pursuant to the GDPR have been violated, according to the methods indicated on the Guarantor's website accessible at the address: www.garanteprivacy.it .
Cookies.
Cookies are small text files that the sites visited send to the User's terminal, where they are stored, and then re-transmitted to the same sites on the next visit. Cookies allow sites to function correctly and efficiently to improve the user experience, allowing the site to store information in the memory of your computer or other devices.
The Site uses technical cookies, both its own and third-party cookies. These cookies, being of a technical nature, do not require the User's prior consent to be installed and used.
The Site also uses third-party profiling cookies. With regard to these cookies, the User's consent is assumed to be given whenever the user clicks on the "I Accept" button, present within the banner that appears on the homepage. The User can, in any case, revoke his consent to the installation of such cookies at a later time.
In particular, the cookies used on the Site fall into the following subcategories:
- navigation or session cookies, which guarantee normal navigation and use of the Site. Not being stored on the user's computer, they disappear when the browser is closed. ;
- analytical cookies, such as, for example, those used by Google Analytics, with which information is collected and analyzed in statistical or anonymous form, through the computer and other devices, on the number of users of the site, or on the number of clicks on the page during their navigation, or from which site the users come and the pages they have visited;
- social widgets and plugins: some widgets and plugins made available by the social networks can use their own cookiesto facilitate interaction with the reference site;
- essential type cookies, designed to guarantee the functioning of the Site itself for authentication and for the shopping cart (name: Ecommerce_dheart, PHPSESSID, restore_dheart);
- profiling cookies Gstatic of Google Analytics, with which information is collected and analyzed in statistical or anonymous form, in particular, on the number of users of the site, the area of origin and the time of access;
- performance cookies of Google Search Console, a web analysis service provided by Google Inc.; the information generated by Google Search Console cookies on the user's use of the site (search analysis, broken links, indexing, crawling errors and more) is anonymous and is used exclusively for site optimization. p>
The third-party cookies installed on the Site are listed below. For each of them there is a link to the relevant information on the processing of personal data carried out and on the methods for deactivating the cookies used. With regard to third-party cookies, the Data Controller has only the obligation to include in this policy the link to the third-party website. This subject, however, is responsible for providing the information and indication of the methods for possible consent and/or deactivation of cookies.
- Google Analytics: https://support.google.com/analytics/answer/6004245
- Vimeo, for playing videos: https://vimeo.com/cookie_policy?vcid=32179 p>
- Zoopim, for chat support:https://www.zendesk.it/company/customers -partners/cookie-policy/
- Fontawesome, for the use of the icons on the site: https://fontawesome.com/privacy
Cookies can be disabled by the User by checking and/or modifying the browser settings based on the instructions made available by the relevant suppliers at the links listed below.
- InternetExplorer span>
Updates.
This Privacy and Cookie Policy will be subject to updates. The Owner therefore invites Users who wish to know the methods of processing of personal data collected through the Site to periodically visit this page. As regards the App and the specific processing activities connected to it, please refer to the information on the processing dedicated to it.
This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about how you use our site with our analytics, advertising and social media partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services. .
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or withdraw your consent at any time from the Cookie Declaration on our website.
Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please specify your consent ID and the date you contacted us regarding your consent.
Your consent applies to the following websites: www.d-heartcare.com
Your current status: Decline.
Your consent ID: wSaLJb/BazsZy9fE+/zo2IVmxh77XOmJP+n6BxyPy3ZyK9IBDNAa+Q==Consent date: Friday, September 30, 2022, 2:01:14 PM CEST
Cookie Statement last updated on 12/28/21 by Cookiebot:
Required (5)
Necessary cookies help make the website usable by enabling basic functions such as page navigation and access to protected areas of the site. The website is not able to function properly without these cookies.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| AWSALBCORS | Zendesk | Records which server-cluster is serving the visitor. This is used in the context of load balancing, in order to optimize the user experience. | 6 days | HTTP Cookie |
| CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| Ecommerce_dheart | www.d-heartcare.com | Waiting | 6 days | HTTP Cookie |
| lang | www.d-heartcare.com | Remembers the language version of a website selected by the user | 179 days | HTTP Cookie |
| PHPSESSID | www.d-heartcare.com | Preserves user states on different pages of the site. | Session | HTTP Cookie |
Statistics (3)
Statistical cookies help website owners understand how visitors interact with sites by collecting and transmitting information anonymously.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| _ga | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to limit the request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
Marketing (3)
Marketing cookies are used to track visitors to websites. The aim is to present advertisements that are relevant and engaging for the individual user and therefore of greater value for third-party publishers and advertisers.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| __zlcmid | Zendesk | Preserves user states on different pages of the site. | 1 year | HTTP Cookie |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites. | Session | Pixel Tracker | |
| zte# | Zendesk | Save a Zopim Live Chat ID that recognizes a device over multiple visits during a chat session. | Session | HTTP Cookie |
Not classified (1)
Unclassified cookies are cookies that are in the process of being classified, together with individual cookie providers.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| nb | www.d-heartcare.com | Waiting | 6 years | HTTP Cookie |
This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about how you use our site with our analytics, advertising and social media partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services. .
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or withdraw your consent at any time from the Cookie Declaration on our website.
Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please specify your consent ID and the date you contacted us regarding your consent.
Your consent applies to the following websites: www.d-heartcare.com
Cookie Statement last updated on 09/28/22 by Cookiebot:
Required (7)
Necessary cookies help make the website usable by enabling basic functions such as page navigation and access to protected areas of the site. The website is not able to function properly without these cookies.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| __cf_bm | Vimeo | This cookie is used to distinguish between humans and robots. This is useful for the website to make valid reports on the use of the site. | 1 day | HTTP Cookie |
| AWSALBCORS | Zendesk | Records which server-cluster is serving the visitor. This is used in the context of load balancing, in order to optimize the user experience. | 6 days | HTTP Cookie |
| CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| Ecommerce_dheart | www.d-heartcare.com | Waiting | 6 days | HTTP Cookie |
| lang | www.d-heartcare.com | Remembers the language version of a website selected by the user | 179 days | HTTP Cookie |
| PHPSESSID | www.d-heartcare.com | Preserves user states on different pages of the site. | Session | HTTP Cookie |
| test_cookie | Used to check whether the user's browser supports cookies. | 1 day | HTTP Cookie |
Statistics (3)
Statistical cookies help website owners understand how visitors interact with sites by collecting and transmitting information anonymously.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| _ga | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to limit the request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
Marketing (11)
Marketing cookies are used to track visitors to websites. The aim is to present advertisements that are relevant and engaging for the individual user and therefore of greater value for publishers and third-party advertisers.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| __zlcmid | Zendesk | Preserves user states on different pages of the site. | 1 year | HTTP Cookie |
| _fbp | Meta Platforms, Inc. | Used by Facebook to provide a variety of advertising products such as real-time bidding from third-party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | Used by Google AdSense to test advertising effectiveness across all websites that use their services. | 3 months | HTTP Cookie | |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites. | Session | Pixel Tracker | |
| IDE | Used by Google DoubleClick to record and produce reports on the user's actions on the site after viewing or clicking one of the advertiser's advertisements in order to measure the effectiveness of an advertisement and present targeted advertising to the user. td> | 1 year | HTTP Cookie | |
| outbrain_cid_fetch | Outbrain | Collects data relating to navigation and user behavior on the website - It is used in order to draw up statistical reports and heat maps for the site owner. | 1 day | HTTP Cookie |
| pagead/1p-user-list/# | Monitors whether the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. It is used to evaluate advertising activities and facilitates the payment of commissions for redirection between sites. | Session | Pixel Tracker | |
| pagead/landing [x2] | Collects visitor behavior data from multiple websites in order to present more relevant advertisements. This also allows the website to limit the number of times a visitor is shown the same ad. | Session | Pixel Tracker | |
| unifiedPixel | Outbrain | Collects data relating to navigation and user behavior on the website - It is used in order to draw up statistical reports and heat maps for the site owner. | Session | Pixel Tracker |
| zte# | Zendesk | Save a Zopim Live Chat ID that recognizes a device over multiple visits during a chat session. | Session | HTTP Cookie |
Not classified (1)
Unclassified cookies are cookies that are in the process of being classified, together with individual cookie providers.
| Name | Supplier | Purpose | Expiration | Type |
|---|---|---|---|---|
| nb | www.d-heartcare.com | Waiting | 1920 days | HTTP Cookie |