Contacts & Support

My ECG

  1. Turn on your Mobile Phone Bluetooth

  2. Open D-Heart App

  3. Turn your personal D-Heart ECG device on

  4. Pair D-Heart via Bluetooth

  5. Press the ECG button

  6. Connect the electrodes on D-Heart Device

  7. Attach the electrodes by imitating the acquired image

  8. Record a D-Heart Professional ECG

  9. Select your patient's symptom

  10. Add your patient's info

  11. Remember to insert the required info for tele-report

  12. …and here it’s your professional D-heart ECG

The App will guide you to correctly place the electrodes on your chest.
You just need to imitate your image with electrodes placed.
But if you have troubles...

If you are a man...

If you are a woman...

... or a little bit younger

  1. Open D-Heart App

  2. Press the Exams botton

  3. Select the date in which you performed your ECG

  4. Select the ECG of interest

  5. …here is your ECG!

  6. …scroll down, press print: via bluetooth you can have your D-Heart ECG on paper!

  7. Press PDF if you want to share D-Heart ECG with your trusted Cardiologist!

  8. Share your D-Heart ECG with your trusted Cardiologist!

What is an ECG?

ECG is the abbreviation of the word electrocardiogram – a heart test that tracks the electrical activity of your heart and records it on a moving paper or shows it as a moving line on a screen.

An ECG tracing is the most simple, diffuse and cost-effective way to analyze the heart and detect irregularities that might lead to serious health problems such as a stroke or heart attack.

By looking at an ECG, a doctor can discern medically relevant information about the health and activity level of your heart muscle, much more than you can tell from your heart rate alone that performs most of the wearable devices.

Why D-Heart can be important for me - Prevention

The best way to prevent a heart attack commonly increases with age or due to familial predisposition. If a heart attack is acute, help often comes too late. It is therefore important to monitor your heart with regular checks. You can thereby detect early changes and treat them quickly. In the worst-case situation, you can even prevent heart damage. This protects your heart.

Furthermore, the fitter your heart muscle is, the better you can prevent cardiovascular disease. Frequent movement and exercise train and strengthen the heart. D-Heart is the perfect companion to perform a heart check before and after exercising. Gain reassurance knowing if your heart is okay.

Why D-Heart can be important for me - Diagnosis

You have intermittent or regular chest pain or discomfort from a racing heart ? and your doctor or physician hasn’t been able to give you a definitive diagnosis ? The reason for this lies in the time delay from when your symptoms are present and when you see your physician at his office. It’s very hard for the doctor to establish a diagnosis when the symptoms have subsided. Your doctor can best determine the cause for your symptoms when a reliable ECG is recorded when symptoms are present. D-heart is a hospital level ECG that can be used anytime and anywhere easily and can be the best solution for you.

Only with hospital level multiple lead ECG such as D-Heart you can accurately recognize complex arrhythmias or heart attacks.

Why D-Heart can be important for me - Monitoring

If you have already received treatment for your heart problem and you want to monitor your condition D-Heart is the best solution for you.

As a matter of fact cardiologist recommend that Smartphone ECG monitor should be used to control patients after specific cardiac treatments, such as atrial fibrillation ablation. If symptoms recur, the feeling that the treatment was not totally successful often arises. You should record an ECG at the time your symptoms occur so that you can show it to your physician and therefore adjust accordingly your treatment.

Remember that only with a multi-lead ECG such as D-Heart (8 leads) recurrent complex arrhythmias can be recognized and even localized. Your cardiologist would always be a click away!

The D-heart Portable ECG Device has been tested for accuracy with paced-ECG recordings. We do not recommend use of the D-Heart for patients with pacemakers because we cannot guarantee a perfect ECG recording because of possible noise. However, please consult with your physician for more information on using D-heart with your pacemaker.

However, no issues are present with your ICD: you can record a professional D-Heart ECG without any problem.

The D-heart Portable ECG devices do not require a Wi-Fi or mobile connection to record an ECG and save it to the phone/tablet, however it requires one of these to email the ECG result or share it with the Telecardiology service.

If you do not have a Wi-Fi or mobile connection at the time of the ECG recording, you can email or print the data later when you have such a connection.

  1. Get yourself ready Take a seat in chair at a table, or relax comfortably on your bed. Uncover your chest and remove all clothes also from your shoulders. If you have a lot of hair on your chest, consider shave at the electrodes attaching point.
  2. Prepare your devices: Be sure your smartphone is close at least 1.5 meter from your D-Heart device Make sure that all the electrodes are stuck in the cable’s head. Remove all electrodes covering.
  3. Placing the electrodes correctly on your chest Place D-Heart in the middle of your chest: make sure that posterior electrodes adhere completely with your skin. Now place each electrode in the specific location: ensure that perfect adherence is present between the electrode and your skin.
  4. During the Recording Make sure that both you and the D-Heart device remain still during ECG recordings. Movement during recordings will cause noise in the tracing. You may close your eyes, rest and relax. Your professional D-Heart ECG will be recorded instantly!

There are a few reasons why you may be getting noisy or unreadable recordings.
D-Heart communicates with your smart phone via bluetooth low energy, it is important that you keep the device within a few meters from the device. Here are some of the common things to look for or tips to adopt:
  1. Confirm your smart phone or tablet has the Bluetooth turned on;
  2. Move away from sources of electrical interference such as large computer monitors or television screens
  3. Make sure that all the electrodes are stuck in the cable’s head. Remove all electrodes covering
  4. Place D-Heart in the middle of your chest: make sure that posterior electrodes adhere completely with your uncoverd chest.
  5. Make sure to Uncover your chest and remove all clothes also from your shoulders.
  6. If you have a lot of hair on your chest, consider shave at the electrodes attaching point.
  7. Make sure that both you and the D-Heart device remain still during ECG recordings. Movement during recordings will cause noise in the tracing
  8. You may close your eyes, rest and relax. Your professional D-Heart ECG will be recorded instantly!

My D-Heart Device

My Telereports

ECG is the abbreviation of the word electrocardiogram – a heart test that tracks the electrical activity of your heart and records it on a moving paper or shows it as a moving line on a screen.

An ECG tracing is the most simple, diffuse and cost-effective way to analyze the heart and detect irregularities that might lead to serious health problems such as a stroke or heart attack.

By looking at an ECG, a doctor can discern medically relevant information about the health and activity level of your heart muscle, much more than you can tell from your heart rate alone that performs most of the wearable devices.



Why D-Heart can be important for me

It's crucial that your ECG is interpreted by your trusted doctor or an expert cardiologist.

With D-Heart we provide the first tele-cardiology service designed for the patient: within 10 minutes our expert cardiologist would analyse and report your ECG with a suggestion on how to handle your situtation.



How you will receive your D-Heart Telereport

Within 10 minutes, you will get a notification on your Smartphone.

One of our trusted and expert cardiologist has interpreted your ECG and gave you a suggestion based on your clinical situation.

Red – Urgent Help Required
You need to seek immediate medical attention with the help of 911 to properly manage your problem – remember to show them your D-Heart ECG
Orange – Seek Medical Attention
You need to perform other cardiac tests within 2-3 hours in order to better define your problem – 911 can help you, remember to show them your ECG
Yellow – Visit your trusted doctor
Visit your trusted physician tomorrow. Evaluate with him the possibility of performing further testing if judged to be appropriate – Remember to show him your D-Heart ECG
Green – In the absence of symptoms everything is normal
Keep calm and reassure yourself. An expert cardiologist has evaluated your tracing and judged it to be normal – remember to show your trusted physician your D-Heart ECG

  1. Open D-Heart App

  2. Press settings button

  3. Press Get More Reports


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